Healthcare employees use AI technology to gather purchased services spend insights.

Valify is Using AI to Revolutionize Decision-Making

Artificial Intelligence (AI) is changing how healthcare organizations manage operations and improve financial health.

In purchased services, hundreds of vendors and service lines compete for attention. AI cuts through the noise. It gives teams instant clarity and control.

At Valify, we use AI to help healthcare systems streamline procurement and boost efficiency. Most importantly, we help customers find hidden cost savings like never before.

The challenge: complexity in purchased services spend

computer

Purchased services are often one of the most overlooked and complex areas of hospital spend. When sourcing is scattered across vendors and departments, it’s hard for healthcare organizations to see the full picture.

“Managing and centralizing purchased services, which can include multiple vendors across hundreds of categories, is incredibly complex,” explains Les Popiolek, CEO of Valify.

For many healthcare leaders, simply understanding where they stand is half the battle. Without centralized data, it’s harder to make quick, confident decisions. Supplier relationships become harder to manage. And valuable savings often slip through the cracks.

AI as the game-changer: from data overload to actionable insights

Traditional data analysis methods often involve cumbersome spreadsheets and disjointed reports. While these manual processes can get teams by, they are time-consuming and don’t always deliver the full picture.

As Popiolek puts it: “Without understanding exactly where your organization stands on purchased services spend, managing these services in a cost-effective and efficient manner is impossible.”

Les Popiolek quote

Valify’s AI-powered platform solves this problem by organizing and analyzing spend data. Using advanced AI, Valify turns complex data into clear insights that healthcare leaders can trust.

How Valify’s AI Spend Insights helps healthcare teams win

The introduction of AI Spend Insights marks a major step forward for healthcare procurement teams.

AI Spend Insights is built to be simple and intuitive. Users can ask plain-language questions and receive clear, summarized answers without needing advanced training.

With AI Spend Insights, you can:

  • Spot high-cost areas across service categories
  • Find hidden vendor or contract redundancies
  • Benchmark spend against peers in real time
  • Speed up sourcing decisions with confidence

“With AI, we are able to expand the power of our analytics to executives and other users who do not use Valify on a daily basis by adding features like AI Spend Insights,” says Rick Mattock, Director of Product Management at Valify.

Data security you can trust

As AI adoption grows across industries, data security remains a top priority. This is especially true in healthcare. Valify’s AI integrations are designed with security in mind, keeping client data safe and confidential.

Valify’s approach prevents external AI providers from using client prompts or outputs to train future models. Healthcare systems can trust that their procurement data stays within Valify’s secure environment.

Delivering more value, faster

Valify’s AI is built into every layer of the platform. From user experience to data enrichment and acquisition, these tools help healthcare systems work faster and smarter.
For healthcare supply chain leaders, this means:

  • More time back for high-value strategic initiatives
  • Less time spent on manual data processing
  • Stronger supplier management through clearer spend visibility
  • Increased savings from faster identification of cost-reduction opportunities

“We are advancing Valify’s AI capabilities to deliver unique insights and automated solutions, differentiating the platform from competitors,” adds Mattock. “While data itself is essential, it’s the strategic application of advanced AI that unlocks deeper insights and drives meaningful change for healthcare leaders.”

Rick Mattock quote

Why AI matters for healthcare procurement leaders

AI is here to stay. Organizations that embrace it will move faster and operate leaner. By applying advanced analytics to your purchased services data, you unlock powerful benefits. You gain a deeper understanding of spend patterns, contract efficiencies, and vendor performance.

Valify’s AI does more than automate tasks. It gives healthcare teams the confidence to make smart, data-driven decisions that reduce costs and improve operations.

Learn more about Valify’s AI and spend management tools

Want to take your organization’s purchased services strategy to the next level? Check out more of Valify’s solutions:

Ready to see AI Spend Insights in action?

We’d love to show you how Valify’s AI-powered tools can make an impact for your organization.

Schedule a demo today. See firsthand how we help healthcare teams reduce costs, work smarter, and take control of their purchased services.

magazine cover on female leaders

Jessica Burns Featured in The Journal of Healthcare Contracting – Women Leaders in Supply Chain

As the COO of Valify, Jessica Burns’ role is multifaceted and centers around driving operational excellence across the organization. She manages Valify’s strategic roadmaps, financials, and internal processes to ensure alignment with business objectives. This includes streamlining client delivery, data management, business intelligence functions, client onboarding, service level agreements, and quality assurance. Burns is also heavily focused on automating their operational and client delivery processes, which allows Valify to provide rapid and valuable insights into non-labor cost management for clients. By fostering an environment of continuous improvement, she ensures that operational efficiency and client success remain at the forefront of Valify’s initiatives.

What is a recent or current project you’ve been excited to work on?

One of the most exciting projects we have recently undertaken at Valify is integrating AI into our application. We have been training our large language model (LLM) to provide our clients with the ability to rapidly generate data insights on their purchased services spend. This project is transforming how our clients can quickly access and interpret their spending data, enabling them to identify cost-saving opportunities more efficiently. It has been incredibly rewarding to see how this integration enhances their ability to manage non-labor costs effectively.

How has the category of purchased services changed over the last few years? Why is power benchmarking so important for today’s health systems?

In the last few years, especially post-pandemic, there has been more awareness of the significant portion of overall healthcare spending on purchased services, which often accounts for nearly 50% of an organization’s non-labor expenditures. With the complexities in contracts and service requirements, healthcare organizations have recognized the need for continuous monitoring and benchmarking. Power benchmarking is crucial because it allows health systems to compare their spending against industry standards, identify inefficiencies, and make data-driven decisions to ensure their expenditures align with current needs and market conditions. This ongoing evaluation is essential to optimizing costs and dedicating more resources to patient care.

What industry-level trends are you keeping an eye on as we head into the close of 2024 and beginning of 2025?

As we approach 2025, Valify is particularly focused on the expanding role of AI and data analytics in healthcare cost management. AI is becoming a transformative force, allowing healthcare organizations to rapidly analyze large volumes of data, uncover spending patterns, and make more informed strategic decisions. We are also monitoring advancements in automation. These technologies can significantly enhance operational efficiencies and improve data quality by quickly identifying inconsistencies or errors in our clients’ data, allowing for more accurate insights and optimized decision-making. Additionally, with the ongoing focus on reducing healthcare costs, there is a push toward more dynamic, real-time data analysis, helping organizations adapt to market changes quickly. These trends will continue to shape the landscape of cost management and operational strategy in the healthcare industry.

When it comes to diversity in the U.S. healthcare supply chain workforce, has the industry improved since you started your career? If so, in what ways? And, what work remains to be done?

There have been significant improvements in diversity within the healthcare supply chain workforce, with more women and individuals from various backgrounds taking on leadership roles. Organizations are increasingly recognizing the value that diverse perspectives bring to strategic decision-making, innovation, and operational efficiency. However, there is still work to be done to ensure diversity extends across all levels, from entry-level to executive leadership positions. Ongoing efforts are needed to create inclusive environments where diverse talent can thrive and contribute to driving the industry forward.

What is the best piece of advice you’ve ever received?

The best piece of advice I received early in my career was to be “confident yet humble.” This principle has guided me through many challenging situations, reminding me to lead with conviction while staying open to learning and collaboration. This advice was given to me by a CIO who deeply believed in the power of servant leadership and emphasized the importance of leading by serving others. He encouraged every manager in the organization to undergo servant leadership training, emphasizing the importance of leading by serving others. Inspired by this guidance, I later took on the role of teaching servant leadership at a local university. This approach has shaped my leadership style, reinforcing the idea that success in healthcare is achieved not just through strategic decisions, but also by nurturing and empowering those around us.

Provided by The Journal of Healthcare Contracting, Dec. 2024 Edition: Women Leaders in Supply Chain.

blue and orange logo

Valify Hosts Inaugural Summit for Success in Purchased Services

FRISCO, Texas, Dec. 18, 2024Valify, the expense management technology, suite of advisory services and preferred supplier network empowering healthcare leaders with clean data and insights for decision making, held its inaugural summit in Frisco, Texas, on September 25-26, 2024. The Valify Summit offered providers an opportunity to explore key areas of focus for optimal savings and success in purchased services.

With its theme, “Winning at Purchased Services,” the Valify Summit demonstrated the company’s partnership with clients to drive mutual success. Attendees heard from experts and leaders from across the industry about what is shaping the future of the supply chain in healthcare and how they are succeeding at purchased services.

direction sign for Valify summitOur clients are at the heart of everything we do. This summit demonstrates how we build strong, collaborative relationships with clients and how we go beyond our solutions to provide actionable insights to healthcare leaders,” said Les Popiolek, Chief Executive Officer at Valify.

During the summit, hospitals and health systems absorbed tangible solutions and best practices across an array of key topics, such as the importance of listening, AI and supply chain technology, and strategies for winning at purchased services. The event also included several Valify-led breakout sessions:

AI 101: Using AI to Accelerate Analysis and Sourcing in Purchased Services: Matt Clark, Chief Technology Officer at Valify, and Rick Mattock, Director of Product Management at Valify, discussed how recent technology advancements have made it economical for software providers to offer GenAI features, requiring both providers and users to take a risk-based approach when evaluating where AI should be applied.
Power Benchmarking – A Year in Review: Ben Bailey, Director of Benchmarking at Valify, shared several trends found from facilitating power benchmarking for providers across the country, including how health systems are standardizing services and using KPIs to assess vendor performance.
Valify Solutions Group (VSG) – Getting More Bang for Your Buck: Andy Motz, Vice President of Valify Advisory, unpacked how VSG enhances value through its purchased services portfolio covering more than 250 categories.

Attendees also received an exclusive preview of Valify’s technology roadmap, showcasing upcoming features, modules and plans. This included how Valify continues to integrate AI into its solutions to help hospitals and health systems work more efficiently and gain valuable insights into their purchased services spending.

For more information on how healthcare providers can benefit from Valify as their complete purchased services partner, please visit www.getvalify.com.

About Valify
Valify’s full-service capabilities empower healthcare leaders to easily optimize their purchased services programs, end-to-end. When healthcare purchased services go unexamined, you lose visibility, insights and money. At Valify, we use our expense management technology, advisory services and GPO to help hospitals become more efficient, transform purchased services and improve patient experience. For more information, please visit www.getvalify.com.

Contact
Shara Smith
Shara.Smith@GetValify.com