Hidden Costs in Healthcare RFPs Ice Burg

Shackled to Spreadsheets: The Growing Costs of Healthcare RFPs

Healthcare is notorious for long, crawling purchase cycles, and no process better demonstrates that than an “RFP.” Used to compare and evaluate vendor products and services, this approach was once the gold standard for vendor diligence, but it has come at a price, specifically limiting organizations’ ability to innovate and see faster returns on their purchases.

Speed Up Your RFP Process to Deliver a Solution More Rapidly

Most organizations use a Request for Proposal (RFP) as part of a selection process to solicit vendors for products or services. Historically, this questionnaire format helped organizations manage the complexity of the products evaluated, ensure that a vendor can fulfill its promises, and document the diligence necessary to purchase goods and services. To assemble an RFP the needs from various departments are included as requirements, usually compiled in a spreadsheet, and are sent to vendors to respond. Vendors document their capability to meet those requirements, from which a project owner or selection committee selects the best vendor for their needs.

Continue reading

Posted in RFP
Category Deep Dive Locum Tenens

Category Deep Dive Locum Tenens: Are You Realizing Savings in this Purchased Service?

Category Deep Dive_Locum Tenens (2).jpg

To ensure there’s no disruption to patient care or billable services, covering open, or even absent, healthcare positions is critical. According to Select International, a position vacancy for one physician can translate to an annual loss of $250,000 to $1.4 million.[1] Cost efficient staffing strategies must be in place to keep services and revenue flowing. In our previous post, we discussed the opportunities for cost-containment in staffing. This post, however, will focus on a specific part of staffing–locum tenens.

Continue reading

Category Snapshot Staffing

Category Snapshot Staffing: A Big Opportunity for Cost-Containment

 

A report by Kaufman, Hall & Associates revealed that the number of hospital mergers and acquisitions increased 55%, from 66 announced in 2010, to 102 in 2016.[1] Last year also saw a flurry of mergers nationwide, from Kansas to New Jersey, with healthcare systems around the country consolidating in order to maintain their financial viability in an era of legislative uncertainty  and marketplace volatility. Both independent and newly acquired hospitals are actively seeking areas for cost-containment to strengthen their bottom lines. One way to do this is to closely examine all purchased services expense categories (over 1,200!) for hidden savings opportunities. In this post, we’ll discuss, specifically, the category of staffing and what to look for when researching this category. 

Continue reading

View Results Animated

Stop Dreading Team Purchasing Decisions

I heard a story last week that instantly took me back to my consulting days. Picture this: a fully staffed Command Center. Upwards of 2,000 support tickets logged; over 1,200 closed. Training support onsite for 300 ambulatory locations. A big bang Go Live that was meticulously built and planned for over a year. All 8,000 providers launched into the black hole of a new electronic medical record system.

It’s a big deal and comes with a big price tag. And it should, right? Digitizing the entire medical record for all of an organization’s patients is a necessary evil in today’s world that has far reaching tendrils that impact all integrations, medical devices, third party vendors, providers (internally and externally), and most importantly – patients. You need to be confident you partnered with the right vendor long before Go Live.

Continue reading

Valify logo on blue background

What’s Ahead for Hospital Purchased Services Cost Reduction Technology in 2018

Purchased services represents up to 45% of the non-labor expense budget within a health system. As more executives look to purchased services categories for potential expense reduction, 2018 is an important year, and Valify has several important innovations planned to assist clients in controlling and reducing purchased services expense in the year ahead:

Continue reading

4 Methods of Decision Making – Which is Right for You?

I recently read the book Crucial Conversations, when I came across a section that hit me as being very applicable to the purchased services sourcing process. It offered a new way of looking at how decisions are made and what factors are important in determining the best method.
Let’s review the methods for decision making, their strengths, and how to apply each to make the best decisions for you.

Methods of Decision Making

  • Command

The Command method is when decisions are made without involving others. This can also be called authoritative and is, of course, the fastest option because you aren’t delayed by other people offering their opinions or discussing other solutions.

Continue reading

‘Speed Dating’ Vendors at Healthcare Conferences

Conferences are popular ways to connect your healthcare organization’s internal intelligence to the external intelligence that conference speakers, exhibitors, and attendees offer. Educational sessions, keynote addresses, pre-conference events, and a myriad of opportunities to meet with conference speakers, exhibitors, and attendees in both structured and informal settings are very powerful ways to gather the information you need to make smart decisions. But healthcare conferences can have thousands, even tens of thousands of attendees and hundreds of exhibitors. How can you efficiently sort through so many potential opportunities? It’s important to not let the sheer size of these events overwhelm your ability to realize the value they present. Speed-dating vendors at healthcare conferences is one potentially useful approach to conquering the conference crowd.

Continue reading

Getting the Most Out of Vendor Interactions at Healthcare Conferences

Major healthcare conferences like the upcoming 2018 HIMSS Conference & Exhibition and more specialized forums like the AHIP Consumer Experience & Digital Health Forum held a couple weeks ago in Nashville are great opportunities to learn a lot in a short period of time.

Being able to easily meet and interact with exhibitors, engaging with a variety of 3rd parties about the opportunities, challenges and issues your company is facing, and the ability to quickly obtain key information to help you assess whether a specific vendor’s offerings and company culture align with your needs are three main reasons why people attend healthcare conferences.

Continue reading

Valify logo on blue background

Top 5 Mistakes Made During Vendor Selection and RFPs

The pressure is on. You better make sure your selected vendor is top-notch, has incredible onboarding, works with you to ensure a timely implementation, and is priced competitively. In this post, we share the biggest pitfalls of the vendor selection process and how to avoid them.

1. Assuming you know all the players

Of course you know most of the big players in the market for your project or initiative – but what about those smaller, regional companies with products and services better suited for the future, or those partners you already work with who have another product line or service (that you don’t already know about)?

Continue reading