• Know Your Numbers
  • Make Informed Decisions
  • Save Money

Examine and centralize your purchased services

According to the American Hospital Association*, purchased services spend has eclipsed 50% of non-labor costs for many organizations.

Unfortunately, purchased services are a broad category that’s difficult to standardize. Whether it’s IT or facility management, when any purchased services you employ aren’t fully examined, you lose opportunities to:

  • Gain actionable insights
  • Reduce costly redundancies
  • Align teams and save valuable time and effort
  • Increase efficiency across multiple locations
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From easy-to-use tech to a best-in-class contract portfolio, our platform and people will quickly become your go-to purchased services partner.

Gain visibility into the full scope of your purchased services expenses and easily quantify actual savings opportunities.
Identify significant savings opportunities and accelerate cost improvements across multiple categories.
Take control of purchased services categories and realize 10-30% savings across 1400+ categories.
Review terms and conditions, and compare your results against your peers to see where you’re in a strong position and where you need to re-evaluate.
Source local vendors and services, driving economic benefits for your community while diversifying your collection of vendors.
Partner with our team to implement best practices that centralize contracting, identify rogue spending, manage expenses, and save you money.
Access contracts in our preferred supplier network across hundreds of categories, with no membership fee, and maintain the relationship with your existing GPO.

Purchased Services Consulting

Many organizations today are tasked with juggling several tasks—often simultaneously. In the corporate world especially, purchased services have become front and center, and businesses are continually looking for ways to manage these services for maximum efficiency and cost savings. The purchased services meaning in this context refers to third-party services that an organization procures to support its primary operations.

These services range from IT support and janitorial services to specialized tasks like legal counseling or marketing support. With the number of purchased services available today, organizations often struggle to determine what’s most valuable to their operations. They’re increasingly turning to purchased services consulting for help.

Consultants advise organizations on how to manage, optimize, and acquire third-party services. Their expertise spans everything from cost-saving strategies to contract negotiation. While working with a consultant may seem counterintuitive to cost savings, consultant services can help businesses save money by identifying risk and areas for greater opportunities.

Here’s a more in-depth look at the benefits of procurement consulting:

  • Knowledge and Expertise: No matter how proficient an internal team might be, there are times new insights or different perspectives can be helpful. Consultants specializing in purchasing services bring a wealth of experience to the table, offering recommendations based on industry benchmarks and best practices.
  • Cost Savings: Procurement consulting firms help clients achieve greater cost savings. Consultants can provide deeper insight into market trends, pricing benchmarks, and ways to optimize existing contracts. By negotiating better terms or identifying alternative service providers, they can drive substantial cost reductions.
  • Vendor Relationships: Establishing and maintaining healthy vendor relationships is crucial. A consultant can offer unbiased evaluations, as well as strategies to strengthen partnerships. They can also provide key inputs on vendor performance metrics and ensure service providers meet defined standards.
  • Risk Management: Utilizing third-party services carries inherent risk, be it in the form of contract breaches, performance issues, or regulatory non-compliance. Consultants help businesses assess these risks and recommend mitigating strategies. Their expertise ensures that organizations remain compliant with industry regulations and standards.
  • Process Optimization: Other than simple vendor management and negotiation, procurement consulting can be used to streamline and enhance the entire process of procuring services. Streamlined processes not only save time and money, but promote consistency and quality in the services procured.
  • Focus on Core Competencies: By outsourcing purchased services management, organizations can reallocate their internal resources to focus on their core competencies. This ensures that the primary business objectives receive the attention they deserve, leading to enhanced growth and competitiveness.

Purchased Services in Healthcare

Purchased services in healthcare are integral to delivering optimal patient care. They encompass a broad spectrum of non-labor services and goods that facilities acquire from third-party vendors. These services are designed to streamline operations, enhance the patient experience, or provide specialized expertise that may not be available in-house.

Purchased services examples range from IT and electronic health records (EHR) solutions to housekeeping, food services, and beyond. Here’s a comprehensive look at some of the most popular services purchased today:

  • Clinical Services: These refer to specialized medical services that a healthcare facility might not offer in-house. They might include dialysis, imaging services, laboratory testing, and telemedicine solutions.
  • Administrative Support: These services are designed to streamline backend operations. For instance, they typically help with medical billing and coding.
  • Food and Dietary Services: From patient meals to cafeterias, many healthcare facilities outsource their food services. That way, patients receive nutritious meals tailored to their dietary needs, and staff and visitors have access to various food options.
  • Educational and Training Services*: Continuous medical education is crucial in the healthcare sector. External vendors usually provide some sort of training on new medical techniques, devices, or software.
  • Legal and Compliance Services: The healthcare sector is heavily regulated. External legal and compliance services ensure that healthcare providers meet all necessary regulations and are protected against potential legal issues.
  • Marketing and Outreach: Healthcare providers often engage external agencies for marketing, public relations, and community outreach. Purchased services exist to handle these important—but demanding—processes.

Consultants can help clients determine which of these services they need. They aid in:

  • Needs Assessment: Before doing anything else, consultants evaluate providers’ current and future needs. They seek to understand the core competencies of each provider, analyzing gaps in services and projecting future needs based on trends and growth plans.
  • Cost-Benefit Analysis: Not all purchased services deliver the same ROI. Consultants assess the potential return on investment of each service, looking at both the tangible and intangible benefits.
  • Vendor Selection: Once a service need is identified, consultants and providers must work together to choose the right vendor. Consultants have access to vast networks that can be extremely helpful when selecting a service provider.
  • Contract Negotiation: Leveraging their expertise and market knowledge, consultants can assist in contract negotiations. They can help clients get the most favorable terms and conditions.

How Can Hospitals Reduce Costs

So how can hospitals reduce costs without compromising on the quality of patient care? The healthcare industry is grappling with rising expenses, and the need for cost-efficient operations has never been more pressing. By offering expert insight into operational efficiencies, purchased services consultants guide hospitals in making decisions that lead to significant cost savings.

These consultants are well-versed with industry benchmarks and best practices, which enables them to identify areas of inefficiency or excess spending. They offer a comprehensive overview of the hospital’s operations and can pinpoint areas where expenses can be trimmed without affecting care quality.

They also provide valuable cost saving ideas for hospitals. From renegotiating contracts with vendors to adopting new technologies that streamline operations, they offer multifaceted, holistic solutions. Also, because consultants have a deep understanding of the healthcare market, they can help hospitals position themselves favorably for future growth and challenges.

In addition, purchased services consulting can help reduce administrative overhead. Hospitals often have numerous contracts and vendor relationships, each with its unique terms, pricing structures, and deliverables. Consultants assist in streamlining administrative tasks, leading to improved efficiency and reduced overhead expenses.

Purchased services consulting provides insights into adopting newer, more efficient technologies—one of the best cost reduction strategies in healthcare. By staying abreast of technological advancements, consultants can guide hospitals in adopting systems and software that offer better functionality at a reduced cost.

Negotiation is another area where consultants present immense value. Vendor contracts can be intricate, and ensuring the best deal requires a combination of industry knowledge and negotiation skills. By representing hospitals in these discussions, consultants can secure more favorable terms and, in the process, save money.

Consultants can likewise provide hospitals with strategies to optimize their workforce. The distinction between purchased services vs contract labor comes into play here—instead of relying heavily on contract labor, which can be expensive, consultants can guide hospitals in optimizing their workforce by utilizing purchased services for specialized needs.

Ultimately, there is no one-size-fits-all solution when it comes to hospital cost reduction strategies. By working closely with consultants, institutions can develop tailored plans and solutions to meet their unique needs and obtain the maximum ROI.

Purchased Services Solutions

Technology has transformed the way businesses, especially those in the healthcare sector, operate and serve patients. The traditional built service—built service meaning a solution created from scratch and tailored to a company’s unique requirements—no longer exists.

These services now leverage existing technologies and platforms, tweaking them as needed.

The debate around purchased services vs contract labor is an ongoing one. While contract labor offers flexibility, especially for short-term needs, purchased services provide a more systematic approach that incorporates the latest technological advancements.

One of the primary advantages of implementing technology in purchasing services is the development of procurement solutions for hospitals. The healthcare industry can benefit tremendously from tailored healthcare procurement solutions. These solutions aid in managing vendor contracts, ensuring compliance, and much more.

Technology also facilitates automation, which has become all but essential in the modern business world. Tasks that once required hours of manual labor, such as data entry or invoice management, can now be automated. This not only speeds up the process, but reduces the risk of human error.

Additionally, with cloud-based purchased services solutions, organizations can facilitate seamless collaboration across departments. They can also take advantage of centralized data storage and easy accessibility from any location. This type of integration results in better decision-making and enhanced operational efficiency.

While technology offers the tools and platforms required to perform these sorts of tasks, a human consultant provides the expertise to utilize these tools optimally. They’re often bursting with industry insights and have a thorough understanding of market trends. Consultants stay updated with the latest tools, keeping clients ahead of the game.

Valify Advisory aims to reduce costs while simultaneously improving service. By adhering to industry best practices and aligning stakeholders on common objectives, Valify helps centralize contracting and create a plan for managing costs in the most efficient way possible.

With healthcare expenses continually rising, it’s become more important than ever for companies to both maximize value and differentiate themselves from the crowd. By looking for ways that businesses can cut costs while delivering top-notch patient care, Valify’s Advisory Services empower them to do just that.

Talk with our experts to learn how to realize your savings goals and develop sustainable best practices for your health system's purchased services needs.

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